What we have to know before ordering a door?
Are the doors produced with standardized dimensions?
No – each door is produced after an individual customer order. After the customer chooses a door and signs a contract, our technical specialist visits the site and takes down measures according to which the door is produced.
Can I order a door by phone?
Contract signing and concrete order finalization are realized in a showroom chosen by the customer. A phone call might be good for receiving theoretical information and some directions but it is desirable that final choice is made after samples review. Additionally, contract signing is necessary.
Can door decoration casing be installed on a house entrance door?
Door models appropriate for house entrances are designed to be weather-proof. This means that metallic construction and wooden panels are processed by a special technology which protects them against weathering agents. The most vulnerable part of the door is its decorative casing. That is why we recommend finishing of the door with proper plaster or stone when there isn't a sunshade above the door.
Is it possible for a door wooden panel to be replaced in some time?
Yes, this is possible because of the patented disassembling construction, witch allows internal lock mounting and easy and fast design alteration. Wooden panels are not glued to the construction but are rather installed in it through an aluminum edging profile which is Solid's elaboration.
Can a figure be milled on a melamine panel?
No, because of the materials' characteristics. The material that is appropriate for milling is MDF. Melamine can be used for some of our designer's solutions.
What is the difference between safe-type lock and a profile cylinder lock?
The difference between safe locks and cylinder locks is that their codes are situated in different places – with safe locks it is situated inside the lock and with cylinder locks it is inside the profile cylinder itself. That makes the cylinder, together with its protective plate, the most obvious and therefore the most vulnerable spot of the whole locking system. That is why we have selected a profile cylinder that corresponds to our image of a producer of doors of high quality and of high security class. It is produced by one of the global leaders in profile cylinders manufacture – the Finnish company Abloy. The „Abloy Protec“ cylinder is with an unique profile with no analogue on the market.
To what extent is the safe-type lock secure and which model has the best anti-burglar protection?
Our longterm partnership helped us gain trust into the Italian CR-Serrature locks' quality and the security they give. Different safe locks that we offer bring different level of security. Our experience lead us to the conclusion that the “Garant” lock is best protected. This is the basic lock model plus a decoder made of tempered steel and installed in front of lock's aperture. This additional decoding device gives the highest anti-burglar protection because of the restriction it imposes on any object from reaching into the lock's core.
What is the advantage of the “ABLOY” profile cylinder over the ordinary profile cylinder?
The “ABLOY” profile cylinder is produced in Finland and is the only cylinder without springs with a patent for the key and the lock. It is extremely weather-proof. Key duplication is possible in authorized locksmith's workshops only after representation of ownership documents.
What should I do if I loose the key from my safe lock?
Our company has a solution for code alteration for each lock we offer. This problem is most easily solved with the Ti Cambio changeable code lock, which allows code alteration without need for disassembly.
What is the reason for Solid not to work with customers' locks?
Solid gives warranty for its doors as a complete product, which includes solid door construction and elements of highest class, produced by established European locks, hinges and panels' producers.
Can a door be installed without a ready floor?
Yes, it can. It is enough for our specialists to know what the floor's final level is going to be.
Can you produce a two-leaf door?
Yes, all security door models can be produced in a modification with two functioning leafs. Our two-leaf doors' idea is to give you maximum comfort and mobility when needed.
What is the difference between the 40 and 50 Series?
The 50 Series doors are characterised by a thicker metallic construction. This thickness leads to:
• better mechanical steadiness of the door
• incorporation of an anti-drilling plate in the lock's area
• double trilateral insulation (on door's leaf and frame)
• adjustable threshold and a deviator
• possibility for installation of an
electromechanical lock
This gives the doors from the 50 Series a higher class of security and better sound and thermal insulation characteristics.
How much does a security door weighs?
Our security doors weigh differently depending on their construction and additional elements installed into them. On average our doors weigh between 70 and 90 kg.
May I address your company if I have problems after expiry of the warranty period?
Yes. We offer warranty and non-warranty 24 hour servicing, so that we can fully satisfy our customers' needs.
How long is your doors' warranty period?
The warranty period is 1 year long.
What makes you different from other companies and why should I buy a Solid 55 door?
What makes you different from other companies and why should I buy a Solid 55 door?
Solid 55 creates products of high quality and high technology, that can satisfy any need. Our advantages are:
• Security system and invulnerability of doors – a priority task of the company;
• A diverse range of design solutions – developed with respect to customers’ unique requirements;
• Supply of a complete range of door modifications: security, interior, garage, industrial doors;
• Dynamic development – in means of company, products, technologies;
• Investment in high-technology manufacture and products
• Efficient quality management in accordance to the ISO 9001-2000 standards;
At which stage of the rough opening's building can an interior door be installed?
Interior doors are installed after walls and floors have been finished.
Why should interior doors' glass be double instead of single?
Our interior doors' construction is designed especially for the installation of a double glass. There are many advantages of double glass over single: double glass gives better sound and thermal insulation, better aesthetic appearance of the whole door (also there is a possibility for building in of a decoration elements into the double glass) as well as greater durability.
What are the intelligent door's advantages? What is the difference between active and passive security?
The intelligent door's advantages are:
• Invisible locking system
• Stable and secure locking
• Automated locking after closure
• Simplified usage and administration system
• Access control
• Automatic and manual working modes
• Different means of control
Unlike the Passive security, the Active security methods are based on electronic and software products which allow feedback and door condition traceability (locked/unlocked) even from distance.
Is it possible to open the entrance area door, my own door and my office's door with a single transponder card?
Yes, it is possible. Each transponder card has an unique identification code, which allows for one and the same card to be programmed to open several doors.
Can I order my garage door now and the a door operator later?
All door models offered by us can be used manually or automatically. For manual operation of sectional doors it is necessary for a handle and a lock to be ordered.
What are the garage doors that you offer?
The garage doors that we offer are produced by the German company Hörmann – on of the leading garage and industrial doors manufacturers in Europe and allover the world.
Hörmann's product range includes:
• home garage doors
• door operators
• industrial doors: sectional and rolling
• fire-resistance doors
• high-speed doors
• dock levellers
Where can I order a door?
Solid 55 has five showrooms in Sofia as well as distributors in Plovdiv, Rousse and Varna. For full addresses please visit Constacts.
Is it possible to open my entrance door with my mobile phone?
Yes. If you buy a 50 Series security door from Solid 55 you can use our M-Tel KEYCONTROL service. This is a new proposition from Solid 55 in cooperation with the biggest mobile phone operator M-Tel. M-Tel KEYCONTROL is an innovative solution for your home's safety, which combines mobile phone technology and our electronic locking system. A special GSM module developed by Solid 55 is built-in in the door, allowing you to receive information on who enters and leaves as well as to controll access to the door and unlock it from distance.
Is it possible to have an entrance door and interior doors with identical design?
Yes. We constantly work on the improvement and upgrade of our products and so we strive to fulfill our customers' requirments. Our patented disassembleable security door construction allows for the door that you order from us to fit your home's interior and exterior design at the same time. That is how you can have a door with different outside and inside appearance – in harmony with interior doors on the inside and with design of your choice on the outside.
What is the highest security cylinder lock that Solid 55 offers?
DOM Diamont is a German locking system of a highest security class. A Grade 6 (EN 1303) security class product with unique construction.
The cylinder is protected against drilling by the stainless-steel housing that is nearly closed in the front protects the core mounted from inside. This locking system consists of module construction with steel shell and 10 rotating steel discs.
Another advantage this new cylinder has is the unique 3D key and its ergonomic design.
Key duplication is personal and is possible only in Germany. That is why every customer receives a user's card issued by Solid 55 and DOM. These cards give you the right to order keys only in Solid 55 and the duplicates are made in Germany.
Is it possible to order a Solid 55 security door online?
Yes. This is the newest service we offer since the beginning of November 2010. The newly created online store gives every customer the opportunity to purchase some of our most preferred products namely City, Comfort and the intelligent iPS F52E. Each customer who orders doors online is able to use the 5% discount on the door he or she chooses. The offered products are ready and kept into Solid 55's warehouse. That is how we guarantee quick delivery to each location in Bulgaria.
What house doors offers Solid 55?
The door models designed for houses are: 40 Series house door and 50 Series house door.
The major differences with other door models are: a special anti-weathering coating of wooden panels and a specific metal door frame. The House doors are offered with MDF panels with polyurethane or natural veneer finish. Panels and frame are additionally processed with special laqcuers for resistance to atmospheric conditions. The metal frame has special features developed for those particular models – it is square shaped and has a special insulation strip canal at the lower frame end. House doors have four side rubber insulation strip and mineral wool filling for better thermal insulation.
Solid 55 has a few solutions for doors for houses. One is from the 40 Series and the other is from the 50 Series
The 40 Series House security door is an elegant proposal by Solid 55 at extremely attractive price. It is designed for customers who are looking for an elegant solution for their home's entrance. This model is the “lightweight” version of the original House door. The three side locking with cylinder protector make the door a safe and reliable solution for your house.
The House door from the 50 Series is Solid 55's intelligent proposal. It has a hidden electromechanical locking, which guarantees for a maximally secured door. The electromechanical lock's presence gives you not only greater safety but also comfortable door usage. You don't have to carry keys with you anymore! Except for the electromechanical locking it also has mechanical cylinder locking with a special ring protection. Solid 55 builds in glass into the 50 Series House door, which makes it elegant and at the same time lets light into your home.
What is Active Security?
The Active security system is an alarm system integrated into door leaf. It is available for all intelligent doors by Solid 55 – these are doors with electromechanical locking. With Active Security you are independent from physical security companies, free from the obligation to remember codes for activation and deactivation of alarm and you don't need additional keypads and sirens into your home. All sensors and the siren are built-in in the door leaf. Alarm is activated when the electromechanical mechanism is locked and deactivation of alarm when it is unlocked
Active Security detects alarm events in cases of:
- vibration caused by force exerted on the door (breaking in attempt);
- attempt for unauthorised unlocking of any of the locking systems. (mechanical/electromechanical lock).After its activation the alarm module emits successive sound signals for 20 seconds after which stops but remains in standby monitoring for following events.